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Published On:
18 Mar 2011 5:32 pm
Ad Type: I am offering
Best offer
Location: Bangalore(Karnataka), India
Mobile: 9343916658

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amit butola

ITIL V3 Service Strategy Training in Bangalore /ITIL V3 SS in Bangalore

ITIL is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT Service Management.
Learning ObjectivesCandidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
Service Strategy Principles Defining services and market spaces Conducting Strategic Assessments Financial Management Service Portfolio Management Managing demand Driving strategy through the Service Lifecycle Understanding Critical Success Factors and risks Learning outcomes Following completion of this unit, the candidate will know:
Understanding of The importance of Service Management as a Practice concept and Service Strategy Principals, Purpose and Objective How ITIL Service Strategy interacts with other Service Lifecycle Processes The activities, methods and functions used in each of the ITIL Service Strategy processes The roles and responsibilities within ITIL Service Strategy and the activities and functions to achieve operational excellence Explain how to measure ITIL Service Strategy Understanding of technology and implementation considerations surrounding ITIL Service Strategy Challenges, Critical Success Factors and Risks associated to ITIL Service Strategy.

Our Key features:-
- Accredited Training Provider
- 100% Passing Warranty
- Trainers are ITIL Expert
- Early bird discount so register now
- Course Material which covers In-depth subject knowledge
- Accredited Exam Center
- Will provide Assistance after Training also

Location: Bangalore
Duration: 4 Days
Date:1,2,3,4 April'2010
Time: 8:30 AM - 6:30 PM

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